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Every Location. One Provider.
FiberFed compares national, regional and local carriers for each of your addresses, then installs, runs, bills and supports all of it ourselves.
- One contract, one bill and one support team
- Options from national carriers and regional networks at each site
- Installation and network operations handled in-house
- Dedicated internet, Ethernet, SD-WAN and voice
1Contract and one bill
Every siteCompared across many carriers
24x7Network operations center
Up to 99.99%Availability, per our SLA
Why it costs less to buy this way
A national carrier may be the best choice in one city and the most expensive in the next. Because we work across many networks, each site gets the option that fits it, and you still deal with one company.
| One national carrier | A local provider per site | FiberFed | |
|---|---|---|---|
| Options at each site | Theirs only | Whoever you find | National, regional and local |
| Contracts and bills | 1 | One per provider | 1 |
| Installation | Their schedule | You coordinate each one | We coordinate and install |
| When something breaks | Their support line | Each provider | Our 24x7 NOC works it with the carrier |
Four ways we deliver it
Your quote can show more than one, side by side.
Co-Managed Carrier Sourcing
The local telco or cable company's circuit, compared for your address, then installed, billed and supported by us, with fixed 5G backup where coverage allows.Cloud-Fabric
Your connection carried on FiberFed's own network, with Tier-1 upstreams and the regional Internet Exchange. See data center internet.Infrastructure Networks
A fiber build or licensed microwave where no carrier reaches, and private networks for schools, libraries and government.Check your first address
Finder shows which networks can reach an address, and sends you a quote by email. For the full list, use the form above.
Service levels in writing
Each service is sold at a stated tier, and the SLA applies the same way however we source the access. Below the commitment you can claim a credit on that month’s charge.
| Tier | Monthly availability | How it is delivered | Target restoration |
|---|---|---|---|
| Business Fiber | 99.5% | Single circuit | 12 business hours from ticket |
| Enterprise Fiber | 99.9% | Single managed circuit with 24x7 NOC | 4 hours from ticket, 24x7 |
| Enterprise Fiber Diverse | 99.99% | Two physically diverse paths, where the building allows | 4 hours from ticket, with traffic on the surviving path |
Connect your sites your way
Terms are in the Ethernet and WAN Rider.
Hub-and-spoke
Every site connects to a hub. Sites can also reach one another through our network.Full mesh
Every site reaches every other site, with no hub to depend on.Dual-homed
Two access circuits per site, diverse where the building and available facilities allow.Internet where you want it
Add dedicated internet at a hub, at every site, or at two data centers.What you can buy
| Internet | Dedicated Internet Access with equal upload and download speeds and a managed router. |
|---|---|
| Site-to-site | Carrier Ethernet, managed WAN and SD-WAN. |
| Voice | SIP Trunking, UCaaS and POTS Replacement. |
| Security | Managed Firewall and DDoS protection as add-ons. |
Who we work with
Multi-site businesses
Retail, branch and regional offices that want one provider and one bill.Multi-tenant offices
Buildings with a mix of carriers already in place, or none that fit.Warehouses and logistics
Sites at the edge of town, where the best carrier changes from one address to the next.Medical and government
Sites that need a stated availability tier, and two paths where the building allows.How it works
- Send your first addressTell us how many sites you have. We will ask for the full list.
- We compare every siteWe check which carriers can serve each address and design the whole network.
- One quote, one orderEach site is stated with its bandwidth, service tier and charges.
- We install and run itWe coordinate carriers and buildings, turn up each site, and support it from our NOC.
Common questions
Is all of this your own network?
No, and that is the point. We use national, regional and local carriers, and we build ourselves when a site calls for it. You get one contract and one support team either way, and the SLA follows the service tier, not the carrier.
Can each site have a different speed or tier?
Yes. Each service is stated on the order form with its own bandwidth and tier.
Can every site get two diverse paths?
Where the building, rights of way and available facilities allow it. If full diversity is not available at a site, we will tell you before you sign.
When will my sites be installed?
The order form states a target interval for each service. A guaranteed date is available only where we negotiate it and state it as guaranteed.
I only need one site.
You can check that address now.
Can some sites keep their current carrier?
Often, yes. Tell us who serves each site today. Where it makes sense, we quote the same carrier with our billing and support.
Is there a backup at each site?
Ask about two physically diverse paths where the building allows, or fixed 5G backup where coverage allows.
Have a site list?
Send the first address and tell us how many more there are. We will quote it as one design.
