THANK YOU!
We’ve received your message and a member of our team will reach out shortly.
No Fiber at Your Site? We Can Build.
For rural sites, industrial parks and other hard-to-reach locations, FiberFed checks every carrier first. If none reach you and the project makes sense, we design and build it ourselves.
- We check national, regional and local carriers first
- Custom fiber build or licensed microwave
- We handle engineering, installation and support
- Lit service over the finished build
Check firstEvery carrier, before any build
Fiber or radioBuild or licensed microwave
In-houseEngineering, install and support
24x7Network operations center
Four ways to reach your site
An existing carrier
Usually the fastest and lowest-cost route. We check national, regional and local networks first.Fiber build
We construct the mid-mile or last-mile fiber and deliver a lit service over it.Licensed microwave
A licensed point-to-point radio link, delivered as a lit service.Dark fiber
Unlit strands over a stated route, as an IRU or a lease, if you want to light it yourself.Three ways to get a remote site online
Here is how the usual options compare.
| A carrier's special build | Satellite or fixed wireless | FiberFed build or licensed microwave | |
|---|---|---|---|
| Speed | As ordered | Shared, and can vary | Stated on your order form |
| Price before you commit | The carrier's construction quote | Published plans | A screening estimate, then a survey before you commit |
| Service levels | The carrier's terms | Varies by plan | Fiber tiers up to 99.99%, microwave from MW-97 to MW-99.99 |
| Who you call | The carrier | The provider | Our 24x7 NOC |
Four ways we deliver it
Your quote can show more than one, side by side.
Co-Managed Carrier Sourcing
The local telco or cable company's circuit, compared for your address, then installed, billed and supported by us, with fixed 5G backup where coverage allows.Cloud-Fabric
Your connection carried on FiberFed's own network, with Tier-1 upstreams and the regional Internet Exchange. See data center internet.Infrastructure Networks
A fiber build or licensed microwave where no carrier reaches, and private networks for schools, libraries and government.Check your address first
Finder shows which networks already reach your site, before anyone talks about a build.
How it works
- CheckWe look for any carrier that can already serve the address.
- StudyIf none can, we model a fiber route or microwave path. This gives a screening estimate, not a final price.
- SurveyA site survey and permits confirm the route, the cost and the schedule before construction.
- Build and runWe build it, deliver a lit service, and support it from our NOC.
Service levels for a build
A fiber build is sold at a fiber tier. Microwave has its own levels, and dark fiber has no availability percentage: the remedy for a fault is repair, 24 hours a day. See the SLA.
| Service | Monthly availability | How it is delivered | Target restoration |
|---|---|---|---|
| Business Fiber | 99.5% | Single circuit | 12 business hours |
| Enterprise Fiber | 99.9% | Single managed circuit with 24x7 NOC | 4 hours, 24x7 |
| Enterprise Fiber Diverse | 99.99% | Two physically diverse paths, where possible | 4 hours, 24x7, on the surviving path |
| Microwave MW-97 | 97% | Single radio path | 24 business hours, parts subject to availability |
| Microwave MW-99 | 99% | Single radio path with staged spares | 8 hours, 24x7 |
| Microwave MW-99.99 | 99.99% | Two radio paths with diverse backhaul | 4 hours, on the surviving path |
Who calls us
Industrial and warehouse
Plants and distribution sites beyond the end of the existing network.Energy and utility
Remote sites where a licensed radio path may beat a long trench.Medical
Clinics and care sites where no carrier offers a dedicated service.Government
Public sites outside the areas carriers already serve.What to have ready
| The address | Or the nearest address, if the site does not have one yet. |
|---|---|
| Bandwidth | What you need now, and what you expect in a few years. |
| The term | Builds suit sites where the revenue or the term supports the construction. |
| Property access | Landlord or property access may be needed. Our consent form covers that. |
Common questions
Is the first number a firm price?
No. A figure from a terrain model or desktop route study is a screening estimate. After survey we may state a revised cost, interval or term. You then have 5 business days to accept. If you do not, that service is cancelled with no liability on either side, except costs already incurred at your direction.
How long does a build take?
The order form states the construction interval, and it runs from when the order is signed, amounts due are received, and permits and consents are in place. Weather, permitting authorities and third-party make-ready can extend it.
What if a permit is refused?
We pursue permits and rights with reasonable diligence, but we do not control the authorities or pole owners. If a required right is refused and the service cannot be delivered, we may cancel it and refund amounts paid for that service, less costs incurred.
Who owns the fiber?
FiberFed does, unless the order form expressly transfers title, whatever you contribute to the cost. A contribution to construction buys the service, not the asset.
Where are the terms?
In the Dark Fiber and Build Rider.
Is fixed 5G an option?
As a backup, where coverage allows. Coverage is often thin at the sites that need a build, so we check it for your address.
Find out what can reach your site
Send the address. We check every carrier first, then tell you whether a build makes sense.
