Dedicated Internet. Committed Bandwidth, in Writing.

Equal upload and download speeds at the bandwidth stated on your order, with a written SLA. We compare national, regional and local carriers for your address, then install, run, bill and support it ourselves.

Symmetrical bandwidth, committed on your order form
No usage overage on flat-rate service
Managed router, monitored and maintained by us
BGP with your own ASN, or static routing
24×7 NOC on Enterprise tiers

Get a quote

Name

Phone

Company

Business address

Bandwidth needed

Property type

Message

I agree to the Terms of Service and Privacy Policy.

Call/Text Consent

By checking this box, I agree FiberFed may call and text me at this number, including marketing by autodialer or prerecorded voice. Consent is not a condition of purchase. Reply STOP to opt out.

Protected by reCAPTCHA. Google's Privacy Policy and Terms of Service apply.

EqualUpload and download speeds

No overageOn flat-rate service

24x7Network operations center

Up to 99.99%Availability, per our SLA

Dedicated internet or business broadband?

Broadband suits many offices. When the connection runs phones, cloud applications or sites that cannot go down, this is what changes.

	Typical business broadband	FiberFed Dedicated Internet
Upload and download	Upload is often much slower	Equal, unless your order says otherwise
Bandwidth	Advertised as up to a speed	Committed bandwidth stated on your order form
Availability	Often no credit-backed commitment	Stated tier, with credits on a valid claim
Routing	Usually none	BGP with your own ASN, or static routing
Support	General business support line	Ticket to our NOC, 24x7 on Enterprise tiers

Three ways to buy dedicated internet

You can buy from the carrier, through a broker, or from FiberFed. Here is what changes.

	Straight from one carrier	Through a broker	FiberFed
Networks quoted	That carrier only	Several carriers	National, regional and local carriers, and our own network
Contracts and bills	One per carrier	Usually one	One
Who installs it	The carrier	The carrier	We coordinate the carrier and the building, and turn it up
Who you call	The carrier	The broker, who contacts the carrier	Our NOC, 24x7 on Enterprise tiers
Service levels	The carrier's terms	The carrier's terms	Our SLA, by service tier, however we source the access

Four ways we deliver it

Your quote can show more than one, side by side.

Co-Managed Carrier Sourcing

The local telco or cable company's circuit, compared for your address, then installed, billed and supported by us, with fixed 5G backup where coverage allows.

Cloud-Fabric

Your connection carried on FiberFed's own network, with Tier-1 upstreams and the regional Internet Exchange. See data center internet.

Infrastructure Networks

A fiber build or licensed microwave where no carrier reaches, and private networks for schools, libraries and government.

Managed Edge

SD-WAN and SASE, a managed firewall and business phones on top of any of them.

Check your address first

Finder shows which networks can reach your business address, and sends you a quote by email.

Compare options at your address

Service levels in writing

Each service is sold at a stated tier, and the SLA applies the same way however we source the access. Below the commitment you can claim a credit on that month’s charge.

Tier	Monthly availability	How it is delivered	Target restoration
Business Fiber	99.5%	Single circuit	12 business hours from ticket
Enterprise Fiber	99.9%	Single managed circuit with 24x7 NOC	4 hours from ticket, 24x7
Enterprise Fiber Diverse	99.99%	Two physically diverse paths, where the building allows	4 hours from ticket, with traffic on the surviving path

The details

Terms are in the Dedicated Internet Access Rider.

Bandwidth	Symmetrical at the committed rate on your order form. We shape to that rate and do not bill usage above it on flat-rate service.
Router	We provide, monitor and maintain a managed router unless your order says you will use your own.
IP addresses	Each port includes an IPv4 /31 and IPv6 /127 for the link, plus a routed IPv6 /56. Larger IPv4 blocks are available on justified need.
Your own addresses	Use your own registered addresses with BGP or static routing.
BGP	Exchange routes using your own registered ASN. A monthly fee applies per ASN.
Power monitoring	Optional, for a one-time charge. We see loss of commercial power through our router, raise the ticket automatically and dispatch, and your target restoration time drops by two hours. It does not keep the service running during an outage.
Multiple sites	Add sites to one design. See multi-location internet.

Add what you need

Add-ons are described in the Managed Services Schedule.

Managed Firewall

A stateful firewall we configure, monitor and manage at your location.

DDoS protection

Always-on detection with scrubbing, for services from 1 Gbps to 100 Gbps.

Voice

SIP Trunking, UCaaS and POTS Replacement.

A second path

Enterprise Fiber Diverse uses two physically diverse paths, where the building allows.

Who buys it

Cloud-dependent offices

Teams that upload as much as they download, all day.

Multi-tenant offices

Tenants who want more than the service already in the building.

Warehouses and logistics

Operations that stop when the connection does.

Medical and government

Sites that need a stated availability tier, and two paths where the building allows.

How it works

Send your addressTell us the address and the bandwidth you need.
We compare carriersWe check which national, regional and local networks can serve it.
You get an order formIt states the bandwidth, service tier, term, charges and target install interval.
We install and run itWe coordinate the carrier and the building, turn up the service, and support it from our NOC.

Common questions

Is this your own network?

We use national, regional and local carriers, and we build ourselves when a site calls for it. You get one contract and one support team either way, and the SLA follows the service tier, not the carrier.

What if I use more than my bandwidth?

Flat-rate service is shaped to your committed rate, and we do not bill usage above it. Burstable billing is available only for service in a data center.

What happens if the service goes down?

Open a ticket. That starts the restoration target for your tier. If monthly availability falls below your tier, you can claim a credit on that month's charge for that service.

When will it be installed?

Your order form states a target interval. A guaranteed date is available only where we negotiate it and state it as guaranteed. You can ask for expedited delivery at the charge on your order form, and we will use commercially reasonable efforts.

Can I use jumbo frames?

Dedicated Internet carries a usable IP MTU of 1,500 bytes. Larger frames are an attribute of our Ethernet and WAN or Wave services.

No carrier reaches my address.

We can look at a fiber build or licensed microwave where the project makes sense.

Why not buy straight from the carrier?

You can, and we will quote that carrier too. Through us you also get one contract, one bill and our NOC, and you can compare it with other networks at the same address.

Can I keep my current carrier?

Often, yes. Tell us who serves you today. Where it makes sense, we quote the same carrier with our billing and support.

Is there a backup if the circuit fails?

Ask about Enterprise Fiber Diverse, with two physically diverse paths where the building allows, or fixed 5G backup where coverage allows.

Can I check my address myself?

Yes. Check availability at your address.

See what can serve your address

Send the address and the bandwidth you need. We will compare the carriers and come back with options.