Your Sites, Connected. One Provider.

Ethernet and WAN between your locations, designed around how your sites need to talk to each other. We compare national, regional and local carriers for each site, then install, run, bill and support all of it ourselves.

Point-to-point, hub-and-spoke or full mesh
Transparent Layer 2 transport
Flat-rate bandwidth, stated per service
Internet at a hub, at every site, or at two data centers
One contract, one bill and one support team

Get a quote

Name

Phone

Company

First site address, and how many sites

Bandwidth needed

Network type

Message

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7Network designs to choose from

Layer 2Transparent transport

1Contract and one bill

Up to 99.99%Availability, per our SLA

Pick the design that fits

Terms are in the Ethernet and WAN Rider. Not sure which you need? Tell us how your sites talk to each other, and we will suggest one.

Design	How traffic moves	A good fit when
Point-to-point (E-Line)	One connection between two sites	You are linking two locations, such as an office and a data center
Hub-and-spoke	Every site connects to a hub, and sites can also reach one another through our network	Most traffic goes to one central site
E-Tree	Each site reaches the hub only. Traffic between sites is blocked by design	Sites must stay isolated from each other
Multi-hub	Sites reach two or more hubs, and sites stay isolated from each other	You run two data centers or head offices
Dual-homed	Two access circuits per site, to two hubs or aggregation points	A site cannot afford to lose its connection
Full mesh (E-LAN)	Every site reaches every other site, with no hub	Sites share traffic directly with each other
Transport to a named hub	Per-site transport to a location you name, including a third-party or hosted facility	Your hub is somewhere we do not otherwise serve

Three ways to buy a WAN

You can buy from one carrier, through a broker, or from FiberFed. Here is what changes.

	One carrier for every site	Through a broker	FiberFed
Sites covered	Where that carrier reaches	Several carriers	National, regional and local carriers at each site, in one design
Contracts and bills	One	Usually one	One
Design	That carrier's options	Varies	Seven designs, chosen with you
Who you call	The carrier	The broker, who contacts the carrier	Our NOC, 24x7 on Enterprise tiers
Service levels	The carrier's terms	The carrier's terms	Our SLA, measured at each site's access leg

Four ways we deliver it

Your quote can show more than one, side by side.

Co-Managed Carrier Sourcing

The local telco or cable company's circuit, compared for your address, then installed, billed and supported by us, with fixed 5G backup where coverage allows.

Cloud-Fabric

Your connection carried on FiberFed's own network, with Tier-1 upstreams and the regional Internet Exchange. See data center internet.

Infrastructure Networks

A fiber build or licensed microwave where no carrier reaches, and private networks for schools, libraries and government.

Managed Edge

SD-WAN and SASE, a managed firewall and business phones on top of any of them.

Check your first site

Finder shows which networks can reach an address, and sends you a quote by email.

Check a site address

Service levels in writing

Each service is sold at a stated tier, and the SLA applies the same way however we source the access. Below the commitment you can claim a credit on that month’s charge.

Tier	Monthly availability	How it is delivered	Target restoration
Business Fiber	99.5%	Single circuit	12 business hours from ticket
Enterprise Fiber	99.9%	Single managed circuit with 24x7 NOC	4 hours from ticket, 24x7
Enterprise Fiber Diverse	99.99%	Two physically diverse paths, where the building allows	4 hours from ticket, with traffic on the surviving path

The details

Bandwidth	Sold flat-rate at the committed rate stated on your order form. Traffic above that rate is discarded, and there is no usage overage.
Service type	Transparent Layer 2 transport. Your network stays yours, including loop prevention, and we do not participate in your spanning tree.
Frame size	Stated for each site on your order form. Larger frames are available where the path supports them.
Class of service	Delivered as a single class unless you order a multi-class profile.
Internet	Add Dedicated Internet at a hub, at every site, or at two data centers.
Diversity	Two paths where the building and available facilities allow. If full diversity is not available at a site, we will tell you before you sign.
Hub sizing	If we size a hub on an oversubscribed basis, the quote states the basis used. The committed bandwidth is what your order form states.

Who buys it

Multi-site businesses

Connect branches, offices and warehouses to each other or to a central site.

Data center connections

Link your offices to your cage or to a hosted environment.

Medical and government

Sites that need traffic kept apart, a stated availability tier, and two paths where the building allows.

MSPs

Connect client sites, with one partner handling the carriers.

How it works

Send your sitesGive us the first address and how many sites you have. We will ask for the full list.
We design itWe check which carriers can serve each site and suggest the design that fits.
One quote, one orderYour order states each site, its role, bandwidth, service tier and charges.
We install and run itWe turn up each site as it becomes available and support it from our NOC.

Common questions

Is this your own network?

We use national, regional and local carriers, and we build ourselves when a site calls for it. The SLA follows the service tier, not the carrier.

Will all my sites go live at once?

Not always. We install each site as it becomes available, and we do not guarantee simultaneous delivery.

When does billing start?

When at least two sites in the same connection are installed and able to pass traffic. Each additional site starts billing on its own acceptance date.

If one site goes down, is the whole WAN down?

No. Availability is measured at each site's access leg, so the other sites stay in service, and a credit applies to the affected leg. The SLA states one exception, for a failure on the network side.

Do you commit to latency and packet delivery?

Those commitments apply to Dedicated Internet only. Ethernet and WAN carry the availability commitment for your tier.

Can each site have a different speed?

Yes. Your order form states the bandwidth for each connection.

A site has no carrier. What then?

We can look at a fiber build or licensed microwave where the project makes sense.

Can some sites stay with their current carrier?

Often, yes. Tell us who serves each site today, and we will tell you what can join the design.

Have a site list?

Send the first address and tell us how many more there are. We will suggest a design and quote it as one network.